INTERNATIONAL SHIPPING
We are always working to improve and grow with new international requirements. This update to our shipping is designed to bring more transparency and make it easier for you to understand the final cost of your order before it reaches you.
UNITED STATES
All order values are subjected to duties and taxes. Shipped via DHL Express or Australia Post with all duties and taxes prepaid at checkout. These tariffs are subject to change.
NEW ZEALAND
Orders below the tax-free threshold ($1,000) are shipped via Australia Post or DHL Express. Orders above the tax-free threshold are shipped via Australia Post or DHL Express with all duties and taxes prepaid at checkout.
UNITED KINGDOM
Orders below the UK tax-free threshold ( £135) are shipped via Australia Post or DHL Express. Orders above the tax-free threshold are shipped via Australia Post or DHL Express with all duties and taxes prepaid at checkout.
EUROPEAN UNION
Orders below the tax-free threshold (€150) are shipped via Australia Post or DHL Express. Orders above the tax-free threshold are shipped via Australia Post or DHL Express with all duties and taxes prepaid at checkout.
CANADA
Orders below the tax-free threshold ($20) are shipped via Australia Post or DHL Express. Orders above the tax-free threshold are shipped via Australia Post or DHL Express with all duties and taxes prepaid at checkout.
other countries
Orders are shipped via Australia Post or DHL Express with all applicable duties and taxes prepaid at checkout.
We hope these changes give you greater clarity and confidence when shopping with us. Thank you for being part of our global community and for growing with us.
Our rates displayed at checkout are live rates. This means that our platform communicates directly with the carrier to display the exact cost of freight. We do not add on any additional charges.
Duties & taxes are calculated based on your order value. Each country has its own import rules, which are completely out of our control. Our shipping platform automatically applies the correct taxes according to the regulations in your destination country.
We understand it feels higher at checkout, but this actually covers costs you’d have to pay later to customs anyway. Paying now means no surprise fees, no delays, and a smoother delivery for everyone.